Consumer Alert – An Important Message from Interface 

Know Who’s There

We’ve prepared some important tips on how to avoid unscrupulous and fraudulent door-to-door sales tactics that can compromise the protection of you and your family.

  • Watch out for solicitors who want to upgrade or reprogram your security system. We would never upgrade or reprogram your system without a prior appointment.
  • If the solicitor is not prepared to show you an ID badge and business card, tell them you’re not interested.

  • Never give any money.

  • Contact your local consumer agency.

  • Never feel pressured to sign a contract on the spot.

  • Make sure the solicitor ís alarm licenses are current. If not, they could be in violation of local ordinances.

  • If they installed their equipment without giving you three days to cancel, they are in violation of Federal law. Legally, you have three days to cancel a contract.

  • Know your current security contract. You are expected to honor the remaining term of your existing contract and may be responsible for any damage they do to our equipment.

Call us at 1.866.593.3480 for immediate assistance or more information.