# Interface Systems

> Interface Systems combines AI-powered technologies with expert remote video monitoring by trained intervention specialists from its US-based Interactive Security Operations Centers (iSOCs). The company enables leading restaurants, retailers, and commercial businesses to deter crime, optimize security operations, and protect people and assets at more than 50,000 locations nationwide.

## Services

- [Interactive Remote Video Monitoring](https://interfacesystems.com/remote-video-monitoring/): AI-powered autonomous detection combined with live human intervention from trained intervention specialists at Interface's Interactive Security Operations Centers. Includes Virtual Perimeter Guard, Virtual Security Guard, and Video Verified Alarm services.
- [Virtual Perimeter Guard](https://interfacesystems.com/remote-video-monitoring/virtual-perimeter-guard/): After-hours perimeter security that uses AI cameras for autonomous threat detection and warning to deter crime with the ability to automatically escalate persistent threats to remote intervention specialists for live human response and suitable for securing perimeter at freestanding locations including restaurants, retail stores, car washes, and other commercial businesses.
- [Virtual Security Guard](https://interfacesystems.com/remote-video-monitoring/virtual-security-guard/): Remote video monitoring that replaces on-site security guards, with remote intervention specialists who can see, hear and respond to threats proactively or on-demand by providing real-time voice-down commands and law enforcement dispatch. 
- [Video Verified Alarm](https://interfacesystems.com/remote-video-monitoring/video-verified-alarm/): Alarm verification service that uses live video to confirm intrusion events before dispatching law enforcement, reducing false alarm costs by up to 95%.
- [Managed Alarms and Access Control](https://interfacesystems.com/managed-alarms-access-control/): Managed intrusion alarm, access control, and fire alarm monitoring for multi-location businesses.
- [Video Intelligence](https://www.interfacesystems.com/video-intelligence/): Video management systems, video analytics, and POS exception reporting for loss prevention and operational insights.
- [Managed Network and Voice](https://www.interfacesystems.com/managed-network-services/): Managed connectivity (bandwidth provisioning, SD-WAN, firewall, WiFi) and business voice services that includes cloud-based phone systems and insights from voice calls with customers for multi-location enterprises.

## Industries

- [Restaurants](https://www.interfacesystems.com/restaurants/): Security solutions for QSR, fast casual, and full-service restaurant chains with drive-thrus, freestanding locations, and after-hours vulnerability. Customers include White Castle, WKS Restaurant Group, Panda Express, MOD Pizza, El Pollo Loco, and Thrive Restaurant Group.
- [Retail](https://www.interfacesystems.com/retail/): Security solutions for discount, specialty, auto service, and convenience store chains facing organized retail crime, shrink, and after-hours break-ins. Customers include Big Brand Tire and Service, Helzberg Diamonds, Swatch Group.
- [Car Washes](https://interfacesystems.com/car-wash/): Perimeter security for unmanned tunnel and pad-site car wash locations with 12+ hours of nightly vacancy and expensive equipment exposure. Customers include Tidal Wave, Autowash, Mojo.
- [Commercial Businesses](https://www.interfacesystems.com/commercial-businesses/): Security for freestanding commercial properties, multi-site operations, and facilities with unmanned perimeters and high-value assets. Customers include Northside Movement Center, Fashion Island, Edward Jones.

## Case Studies

- [White Castle Case Study](https://www.interfacesystems.com/case-studies/white-castle/): White Castle deployed Virtual Perimeter Guard and achieved 91% auto-resolution of perimeter security events. Weekly late-night escalations dropped to zero.
- [Big Brand Tire Case Study](https://www.interfacesystems.com/case-studies/big-brand-tire/): Big Brand Tire and Service achieved 298% ROI with Virtual Perimeter Guard, zero break-ins after deployment, and 65% reduction in activations within weeks.

## Company

- [Who We Are](https://www.interfacesystems.com/who-we-are/): Interface Systems was founded in 1995 and operates Interactive Security Operations Centers in Dallas, TX and St. Louis, MO. The company holds TMA Five Diamond certification and secures more than 50,000 locations nationwide.
- [Blog](https://www.interfacesystems.com/blog/): The Making IT Happen blog covers remote video monitoring, loss prevention, restaurant security, retail security, and managed network topics.

## Key Facts

- Founded: 1995
- Headquarters: St. Louis, MO
- iSOC Locations: Dallas, TX and St. Louis, MO
- Locations Secured: More than 50,000
- Certifications: TMA Five Diamond, ESA, UL, NICET, NFPA, BBB
- Named Customers: White Castle, WKS Restaurant Group, Big Brand Tire and Service, Panda Express, MOD Pizza, El Pollo Loco, Nicker Management, Thrive Restaurant Group, Helzberg Diamonds