Our corporate journey began in 1995 when seasoned industry executive Michael Shaw founded Louisiana Security Holdings LLC (LSH) and acquired a small, commercial security monitoring company in Shreveport Louisiana. Launched as Security Concepts, the company began an expansion and growth strategy that involved both strategic acquisitions and internal growth initiatives. Within two years, the company had established branch offices in East Texas and throughout the states of Louisiana and Arkansas.
In 1997 LSH acquired St. Louis-based Interface Systems Inc., further expanding the company’s reach into Missouri, Indiana, Iowa, Illinois and the Mid-Atlantic region. The name of the business became Interface Security Systems while we continued to pursue our expansion strategy as a commercial and residential security monitoring company.
By 2001, Interface had grown to become one of the top 20 security companies in the country, based on industry rankings. In order to continue its expansion, additional growth capital was sought, and in December 2001, Shaw and his management team partnered with SunTx Capital Partners to recapitalize the company. Armed with significant new capital, we accelerated our growth strategy by expanding into Mississippi, central Texas and California, making Interface a nationally-recognized provider of security monitoring services.
In 2007, Interface identified an emerging trend that would change the future course of the company. A technology transformation was beginning to take place in the security industry which would significantly impact the way security services are delivered to end-users. It was the convergence of internet protocol and information technology with security applications. The combination of physical security (buildings) and logical security (network and computer technologies) would redefine the role of commercial security providers.
In anticipation of this trend, Interface acquired Loss Prevention Management, a niche company that had developed a private, secure-managed, wide area broadband network for a large QSR. We successfully integrated LPM’s IP infrastructure and network operations center into Interface’s secure operations center, creating a unified technology platform from which to deliver IP-based physical security services over a PCI compliant, private secure managed broadband network.
Today, it is this platform that enables Interface to deliver a highly innovative and unparalleled IP services bundle, including both physical security and secure managed broadband, along with other IP managed services such as digital voice and guest WiFi. These unified, cloud-based managed services have now been deployed to many of the top retail, hospitality and restaurant brands in the country.
Since 2007, we have steadily demonstrated to large multi-location restaurant operators and retailers how our groundbreaking bundled physical and network security offering delivers the latest in technology at a greater value than if procured from multiple vendors. It simplifies and improves store operations, meets exceedingly stringent PCI security standards and saves businesses money.
Interface completed another game-changing acquisition in 2012 with our purchase of Westec Intelligent Surveillance, aka Digital Witness – the nation’s leading provider of interactive video monitoring services to many of the top retail, hospitality and restaurant brands in the country. As more and more retailers and multi-location store operators rely on enhanced interactive remote video services and analytics, our Digital Witness solutions provide unrivaled features and benefits.
While we celebrated 20 years in business in 2015, our journey is just beginning. Today, Interface is the leading provider of cloud-managed IP physical and network security. Our technology is unsurpassed and our commitment to quality service is our reputation. Ultimately, however, it’s the human equation that drives us. Our people connect one-on-one with our clients to simplify their lives with powerful solutions. Rather than adopting a vendor mentality, Interface has always believed in partnering with our customers to help them connect and protect what’s important to them.
But we know we can’t rest on our laurels. Just as we were first to recognize the trend towards convergence in 2007 and capitalize on the opportunity, we continue to stay focused on the cutting edge of technology, constantly looking to improve and expand our service offerings. And as we combine new technologies with our own innovations, we will not only affirm our commitment to remain the undisputed leader in our managed services market. We will continue to evolve the way leading retail, and hospitality companies deliver critical IP technology to their distributed enterprises.
Michael Shaw: Chief Executive Officer
Michael Shaw has more than 40 years experience building and operating subscriber based service companies. Mr. Shaw was founder and CEO of Sonitrol Security Systems and served as CEO from 1973-1986. In 1986, Mr. Shaw co-founded SecurityLink Corporation and served as Chief Operating Officer until 1991. In 1995, Mr. Shaw founded Interface Security Systems, LLC where he currently serves as Chief Executive Officer.
Ken Obermeyer: Chief Financial Officer
Ken Obermeyer has more than 20 years of senior financial management experience in security industry serving in various accounting positions in Ohio-based security businesses. In 1995 Mr. Obermeyer became Vice President of Finance for Centennial Security Systems. He served there until 1997. In 1997, Ken Obermeyer became Chief Financial Officer of Interface Security Systems, LLC.
Matt Stopa: Chief Operating Officer
Matt Stopa has more than 20 years of field operations experience including General Manager at Wells Fargo Alarm Services, Regional General Manager at SecurityLink, and ADT Security Services as well as Vice President of Operations at Alarm Security Group. Mr. Stopa joined the Company in 2003, served as Executive Vice President, Field Operations for Interface Security Systems, LLC since 2013 and was promoted to Chief Operating Officer in October 2018.
Brent Duncan: Chief Revenue Officer
Brent Duncan has more than 20 years of experience leading start-up and established managed service organizations. Mr. Duncan most recently served at NTT America as Senior Vice President of Sales and Marketing where he led all go to market efforts for NTT’s global IP network across the Americas. Prior to NTT Mr. Duncan was Vice President of Sales at Perimeter eSecurity a managed Internet security services firm that was acquired by BAE Systems in 2015. Mr. Duncan joined the Interface team in early 2019 and oversees all marketing, sales, account management, business development, channel, solutions engineering, product, and sales operations functions.
Jeffrey Frye: CMO and EVP of Business Development
Jeffrey Frye is a pioneer in converged data networking and a leader in marketing network and mobile capabilities. Frye’s first career in television broadcasting earned him the Edward R. Murrow Award for Investigative Reporting. His expertise in computer assisted research brought him to Avid Technology where he led the adoption of private IP networks by NBC, ABC and CNN to distribute video and editorial content and to automate production facilities. As a technical marketeer for Cisco Systems he guided clients like American Express and Wells Fargo Banks to combine data, voice and web based customer interactions in their global contact centers. As chief sales and marketing officer for the startup company LPM and later Interface, Frye completes the efficiencies and cost savings of blending cyber and physical security on software defined networks.
Simplify To The Power of One
Headquartered in St. Louis, Missouri, Interface is uniquely qualified to be the ONE source for safeguarding your data, people, and assets. As the leading national provider of cloud-based managed network services and security systems for retail, commercial and small business customers, we provide the industry’s most comprehensive bundle of integrated solutions that connect and protect some of America’s best known companies.
Our service offerings include PCI-compliant secure, private managed broadband, managed digital voice, alarm/event monitoring, interactive video surveillance, managed access control and fire/life safety systems. Multiple UL-Approved 5-Diamond CSAA Certified Secure Operations Centers monitor, manage and support your system, backed by a nationwide service delivery infrastructure.
Interface believes in the philosophy of listening to our customers and addressing their needs. We are guided by integrity as well as an all-consuming desire to exceed expectations and foster long-term partnerships. Our goal is nothing less than complete customer satisfaction. And we strive to achieve it by providing responsive, accommodating service to each and every one of our valued clients.