Stop Crime Before It Happens with Interactive Remote Video Monitoring

Interface combines AI-powered technologies with expert remote video monitoring from US-based Interactive Security Operations Centers (iSOCs). Trained intervention specialists verify threats, intervene in real time, and deliver rapid response around the clock to protect restaurants, retailers, and commercial businesses nationwide.

Trusted by the Brands You Know

10 +

Years Securing
Multi-Location Brands

49950 +

Customer Locations
Nationwide

1

US-Based iSOCs
(UL-Listed, TMA Five Diamond)

4 M+

Security Events
Monitored Annually

Why Multi-Location Brands Need
Interactive Remote Video Monitoring

Static Security Cannot Keep Up with Evolving Crime

Organized retail crime, smash-and-grab incidents, and after-hours break-ins target restaurants and retailers with increasing frequency. Traditional alarm systems detect events after they happen. Physical guards cannot cover every location around the clock. 

Too Many Vendors, Not Enough Visibility

Most multi-location businesses manage separate vendors for cameras, alarms, access control, and monitoring. This fragmented approach creates blind spots, inconsistent coverage, and unpredictable costs. 

Autonomous Detection. Expert Human Response.

Interface protects every location through a layered response model that combines AI-powered systems, interactive devices, and trained intervention specialists.
1. Detection
2. Automated Response
3. Live Intervention
 
4. Evidence and Reporting

See How Interface Protects Your Locations

Talk to our team about securing your locations with AI-powered detection and expert human monitoring. We will assess your sites, recommend a coverage plan, and show you how other multi-location brands reduced crime and cut security costs.

Explore Our Interactive Remote Video Monitoring Services

Interface offers three distinct interactive monitoring services. Each one uses our US-based iSOCs, trained intervention specialists, and proprietary monitoring platform. Deploy one service or layer all three based on the risk profile of each location.

Virtual Perimeter Guard

Stop after-hours break-ins, loitering, and vandalism before they escalate. Virtual Perimeter Guard is a wall-mounted unit with AI-powered cameras, speakers, and strobe lights to detect threats and automatically deliver audio and visual warnings. If threats persist, it connects directly to Interface iSOCs for live intervention.

Virtual Security Guard

Protect employees and customers during and after business hours with trained intervention specialists who see, hear, and speak with people at each location.

Video Verified Alarm

Eliminate false alarm penalties and accelerate law enforcement response by verifying every alarm event with live video. When an intrusion alarm triggers, iSOC intervention specialists review real-time video and audio to confirm the threat before dispatching police. 

The 2026 Retail Loss Prevention Benchmark Report

This report analyzes 1.6 million monitoring events across 18,258 U.S. retail locations and 51 brands to reveal when risk peaks, which threats escalate fastest, and what stops them.

Our Platform Works with Most Video and Alarm Systems

Interface’s proprietary monitoring platform integrates with the video and alarm systems already deployed at your locations. No rip-and-replace required.

Interactive Monitoring for Your Industry

From restaurants and retailers to commercial businesses, Interface delivers interactive monitoring purpose-built for the risks each operator faces.

Fewer Incidents. Lower Costs. Verified Results.

Big Brand Tire, Interface Systems

Big Brand Tire & Service

Big Brand Tire & Service deployed Virtual Perimeter Guard to stop after-hours break-ins that cost $15,000 per incident. The system eliminated overnight break-ins entirely, resolved 91% of events without human intervention, and reduced overall security activations by 65% within weeks.

White Castle

White Castle deployed Virtual Perimeter Guard at a high-risk restaurant to address persistent late-night loitering and drive-thru crime. The system resolved 96% of perimeter events automatically and eliminated drive-thru incidents entirely.

WKS case study

WKS

WKS Restaurant Group rolled out Virtual Security Guard across 394 restaurants, replacing physical guards with live interactive monitoring from Interface iSOCs. The result: up to 85% reduction in security costs with better coverage.

MOD pizza case study

MOD Pizza

MOD Pizza implemented Video Verified Alarm across 420+ locations to eliminate false alarm penalties and improve police response times. Alarm costs dropped by 95% and subscription costs fell by 15%.

Latest Insights on Interactive Remote Video Monitoring

7 Strategies to Prevent Employee Theft in Restaurants

Learn how to stop internal theft in restaurants with 7 proven strategies – from POS fraud detection and inventory controls to staff training.

Retail Vandalism and Smash-and-Grab: What We Know about Retail Perimeter Security

We analyzed 85 real incidents of vandalism, loitering & burglary cases. Here’s what we learned about preventing $22K+ losses at retail stores.

5 Key Focus Areas to Strengthen Security at Your Car Wash

Learn how security technologies covering the perimeter, tunnel, waiting areas, cashier, and self-service zones can enhance safety and efficiency at car washes.

Video Monitoring Use Cases

Video monitoring can address a wide range of use cases that go beyond just physical security.

Complete Your Security Stack

Frequently Asked Questions

See How Interface Protects Your Locations

Talk to our team about securing your locations with AI-powered detection and expert human monitoring. We will assess your sites, recommend a coverage plan, and show you how other multi-location brands reduced crime and cut security costs.