Video Analytics2021-04-30T19:45:51+00:00

Video analytics solution designed to uncover powerful business insights

Consumer facing organizations recognize the need for customer analytics solutions to help enhance the customer experience and optimize location performance. Predictive and prescriptive insights will drive performance and customer engagement. The Interface video analytics solution can leverage existing security cameras to provide powerful and sophisticated insight regarding operating and revenue opportunities.

video analytics solution

Video analytics solution designed to uncover powerful business insights

Consumer facing organizations recognize the need for customer analytics solutions to help enhance the customer experience and optimize location performance. Predictive and prescriptive insights will drive performance and customer engagement. The Interface video analytics solution can leverage existing security cameras to provide powerful and sophisticated insight regarding operating and revenue opportunities.

How Video Analytics can Transform Operations

Video analytics offer significant opportunities for retailers to enhance revenues, reduce costs and improve loyalty and efficiency.

Optimize Store Design

Identify location design opportunities to increase customer interaction with staff or products. Test effectiveness of window displays with walk-in metrics and use heat maps to see where customers have maximum interactions.

Measure Effectiveness of Marketing Campaigns

Find out how online marketing campaigns translate into customer traffic at stores and attribute offline conversions. Measure product engagement to identify products in demand and track campaign effectiveness by hour, day and time of the week.

Improve Operations

Optimize staff schedules based on when your stores receive the maximum footfall. Reduce auditing costs by reviewing up to the minute snapshots of stores and remove instances of broken fixtures, sales-floor debris or misplaced end-caps.

Improve Merchandising

Understand how customers interact with shelves, display units, and kiosks. Perform inventory audits remotely, review instances of empty shelves or how fast products find their way to displays. Additionally, A/B test every display with department-level traffic counting and customer analytics.

Monitor Compliance

Get insights on store occupancy, mask compliance, cleanliness routines across your locations. Use video recordings for identifying training opportunities and for improving processes associated with compliance.

Secure Inventory

Identify and securely share video snapshots or images from the video with asset protection teams or law enforcement for security audits or investigations. Deep dive into specific snapshots filtered by week, day, or minute to pinpoint criminal activity or shrink.

Video Analytics for Retail Chains

Download the solution brief to get a complete overview of how retail chains can use video analytics to increase sales, reduce costs, and delight customers.

Designed for Distributed Enterprises

Interface’s video analytics solution is designed to address the needs of distributed enterprises that already have a camera network in place and may have locations where bandwidth availability is a challenge.

Open Architecture

The Interface video analytics solution is compatible with most IP cameras, and the latest smart cameras with built-in computing capability and memory. Our solution works seamlessly with any ONVIF compliant camera and those that support RTSP streaming. Enterprises that already have a network of security cameras can go live with our solution in just a couple of weeks.

Resilient Connectivity

If bandwidth is not always optimal or reliable in remote locations, Interface’s video analytics solution is designed to work with limited bandwidth consumption and be completely offline without losing the data. Data captured when the network is unavailable will be instantly pushed to the cloud once the connectivity is restored.

Guaranteed Customer Privacy

The Interface video analytics solution comes with a built-in intelligent privacy filter. When turned on, the depiction of customers are automatically removed before the image is stored on the camera, edge-device, or the cloud. Even with the privacy filter on, enterprises can analyze customer movement and study heat maps without any degradation of the platform’s analytical capabilities.

Drill-Down Reporting and Audits

Enterprises can use out-of-the-box visual dashboards to compare store performance by location across all operational areas and filter the dashboards to a specific time of the day. Users can annotate images and share them securely with the rest of the team for compliance training or perform an audit of the analytics data by quickly locating the relevant recordings.

Well-Documented API

Pulling data into custom dashboards or any other application for analysis can be easily implemented using a secure, read-only REST API in CSV or JSON format. The API for the video analytics solution is well documented and complies with SemVer standards for seamless and transparent change management. In addition, the API provides additional insights such as the health of the network and the cameras.

Go Beyond Surveillance with Interface Video Analytics Solution

Deploy Interface’s video analytics solution to gain a competitive advantage and improve customer experience

Frequently Asked Questions

What is video analytics, and how does it work?2020-12-23T16:45:51+00:00

Video analytics leverages technologies such as computer vision to “see” and “understand” video recordings from cameras, 3D cameras, thermal and RF sensors. The insights generated by a video analytics system offers businesses the opportunity to uncover customer behavior, identify staffing gaps and training opportunities, secure high value items, uncover compliance violations, and redesign layout of the space being monitored for better productivity and increased sales.

The key components of a video analytics solution may include an analog or IP camera or thermal/RF sensor with or without computing capability along with software that either resides on the camera or on a local or cloud-based instance with the ability to derive insights from the video stream.

Does Interface offer video analytics as a managed service?2020-12-23T17:05:53+00:00

Yes, Interface can offer video analytics as a fully managed service. Interface can take responsibility for the implementation of the video analytics system, integrating existing camera network with the video analytics solution, identify objectives for the video analytics solutions, monitor and share insights with customer teams on an ongoing basis.

Interface has the capability to extend the managed service to include network connectivity, businesses security and unified communications.

What IT infrastructure is needed to roll-out Interface’s video analytics solution?2020-12-23T17:08:22+00:00

Network connectivity between the cameras and the local machine, internet connectivity for connecting the local machine with Interface’s video analytics platform on the cloud.

Which camera models are supported by your video analytics solution?2020-12-23T17:19:03+00:00

The Interface video analytics solution supports most of the popular commercial analog and IP cameras, thermal and RF sensors. Some of the camera and sensor brands that work seamlessly with Interface’s video analytics solution include Axis Communications, FLIR Systems, Hikvision, Oncam, VIVOTEK, Dahua Technology, Hanwha, to name a few.

What is the typical implementation time-frame for the video analytics solution?2020-12-23T17:21:23+00:00

Implementation time-frame for rolling out a video analytics solution at a single location can range from 1 to 2 weeks. Configuring the relevant dashboards and piloting A/B testing will take a couple of months depending on the extent of insights needed. Once the system is tested in a handful of locations, roll-out to the rest of the locations can be done in phases.

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