Our Mission: Stop Crime  Before It Happens

Interface Systems combines proven AI-powered technologies with expert remote video monitoring to protect restaurants, retailers, and commercial businesses nationwide. From our US-based Interactive Security Operations Centers (iSOCs), trained intervention specialists verify threats, intervene in real-time, and deliver rapid response around the clock.
1 +

Years Securing Multi-Location Brands

46000 +

Customer Locations
Nationwide

1

US-Based iSOCs
UL-Listed, TMA Five Diamond

1 M+

Security Events
Monitored Annually

1

Net Promoter
Score

What We Do

Interface designs, deploys, monitors, and maintains every system our customers rely on to stay secure. Our solutions work together as an integrated platform.

Interactive Remote Video Monitoring

Intervention specialists at our US-based iSOCs monitor customer locations using security cameras, speakers, microphones, and panic buttons with complete situational awareness. Services include virtual guard tours, employee safety escorts, live alarm verification, voice-down deterrence, and AI-powered autonomous perimeter protection.

Virtual Perimeter Guard Virtual Security Guard Video Verified Alarm

Managed Alarms, Access Control, and Life Safety

Fully managed intrusion alarm monitoring with easy mobile access to arm and disarm, permit and false alarm management, and TamperShield and JamAlert cellular jamming protection. Access control with mobile credentials, shift-based rules, and centralized management from any device. Code-compliant fire alarm systems designed by NICET-certified engineers with 24/7/365 monitoring.

Managed Intrusion Alarm Managed Access Control Fire Alarm System

Video Intelligence

Centralized video management across all locations with advanced search, sharing, and investigation tools. AI-powered video analytics track traffic patterns, queue lengths, drive-thru performance, and employee behavior. POS exception reporting flags suspicious transactions from millions of daily records with synchronized video for rapid case resolution.

Video Management Systems Video Analytics POS Exception Reporting

Managed Network and Voice

Managed connectivity, SD-WAN, firewall, WiFi, and business voice services that keep every camera, alarm, and device online. Purpose-built to improve store uptime, simplify network management, and support new applications across all locations.

Managed Connectivity Business Voice

Trusted by the Brands You Know

Interface helps the nation’s leading multi-location consumer-facing businesses maximize ROI by offering a turnkey solution suite designed to secure people and assets, gain insights to improve productivity and delight consumers, and provide a seamless network and voice connectivity.
Panda Express logo, Interface Customer
MOD Pizza logo, Interface customer
krei-logo
applebees-logo
White-castle-interface-customer
Autozone logo, Interface customer
Chipotle logo, Interface customer
Williams-sonoma-logo

Autonomous Detection. Expert Human Response.

Interface protects every location through a layered response model that combines AI-powered systems, interactive devices, and trained intervention specialists.

1. Detection

Security events are triggered by AI cameras identifying people and vehicles, intrusion alarm sensors detecting unauthorized entry, or employees activating panic buttons and security phones.

2. Automated Response

For perimeter threats, strobe lights and audio warnings activate immediately. For alarm events, intervention specialists verify the trigger with live video and audio before escalating.

3. Live Intervention
 

When threats persist or employees request help, iSOC intervention specialists deliver live voice-down commands, coordinate with law enforcement, and stay on the situation until resolved.

4. Evidence and Reporting

Video-verified event reports are available for investigations, insurance claims, and compliance. Weekly summaries provide visibility into all activations.

OUR PHILOSOPHY

At Interface, we are relentless. In our drive to stop crime before it happens, in our dedication to the customers who trust us with their people and assets, and in our commitment to the team culture that makes it possible, we are relentless in our mission.

Profile picture of Brent Duncan

Brent Duncan

Chief Executive Officer
Brent has served as CEO since May 2022, after leading the company as President/COO and CRO. Under his leadership, Interface has evolved into a managed interactive security provider combining AI-powered detection with expert human monitoring. He brings 20+ years of experience in managed service organizations. Previously SVP of Sales and Marketing at NTT.
Profile photo of Bud Homeyer

Bud Homeyer

Chief Operations Officer
Bud leads all operations functions including customer support, service delivery, supply chain, field operations, and technology. Previously EVP of Enterprise Solutions at Interface. Prior leadership roles at Michaels, Brinker, and Bank of America, where he led large-scale operational transformations.

Sean Foley

Chief Revenue Officer
Sean leads national and regional sales, customer experience, and account management. With 20 years of industry experience, he is a recognized expert in interactive remote video monitoring. He built Interface’s first Customer Success organization. Previously SVP of Sales at Westec Intelligent Surveillance.

Sunita Mani

Chief Marketing Officer
Sunita leads Marketing and Business Development, Product Development, and Governance. With 15+ years spanning multi-channel marketing and product innovation, she drives revenue growth, advances Interface’s AI and interactive security positioning, and creates differentiated customer experiences.
casey jones, svp of transformation

Casey Jones

Chief Transformation Officer
Casey was promoted to CTO in October 2025 after serving as SVP of Transformation. With a decade of sales and marketing leadership, he drives transformation initiatives company-wide through cross-functional collaboration and operational excellence.
Clay Campbell, SVP People and General Counsel

Clay Campbell

SVP, People & General Counsel
Clay leads People, Legal, and Compliance functions. With 20+ years as an attorney and business leader, he guides corporate governance, M&A, and enterprise risk management while championing initiatives that enhance the employee experience.
Steve Schoch - VP of Finance

Steve Schoch

VP, Finance
Steve has served as VP of Finance since 2021, bringing 30+ years across public accounting, corporate finance, and strategic planning. Previously CFO at Intalere, Inc., leading financial operations, budgeting, forecasting, and capital strategy.

Certifications and Industry Standards

Interface holds the industry’s most rigorous security monitoring and networking certifications. Our iSOCs are UL-Listed and TMA Five Diamond Certified, a distinction earned by a select number of monitoring centers nationwide.

See How Interface Protects Your Locations

Talk to our team about securing your locations with AI-powered detection and expert human monitoring. We will assess your sites, recommend a coverage plan, and show you how other multi-location brands reduced crime and cut security costs.

Arrow Right Arrow Right Get a Free Security Assessment