Point of Sale Exception Reporting to Minimize Shrink

Combine video with Point of Sale (POS) systems to identify instances of internal theft in the form of voided transactions, coupon frauds, sweethearting, unauthorized price overrides or refund scams. Go beyond loss prevention to gain valuable business insights on cashier productivity, cash movement, and store performance.

POS Exception Reporting Solution Overview

Why Do You Need POS Exception Reporting?

Fraudulent Transactions Are Difficult to Spot

Multi-location businesses such as restaurants or retail outlets process millions of transactions every day. Fraudulent transactions are not easy to spot even when custom POS reports are available as a manual review is time-consuming.

POS Transactions Don’t Give the Full Picture

The validity of a POS transaction cannot be determined just by reviewing the POS reports. Coupon frauds, processing refunds without a customer being present, and discount scams may never surface when you rely just on POS transaction data.

Managed Services for POS Exception Reporting

Retailers, restaurant chains, and hospitality brands can reduce internal shrink by up to 30% when they deploy Interface’s managed POS exception reporting services. The solution comprises a powerful data analytics engine that can combine transaction logs from POS with data from video management software (VMS), intrusion and alarm management systems to generate real-time alerts, and a suite of customized and out-of-the-box reports.

Weighted KPI Reports

Leverage weighted KPI exception reports to flag suspicious transactions from millions of daily transactions across thousands of employees. Review flagged transactions with video recordings of the event to identify offenders.

Streamline Investigations

Easily manage disposition of cases and allow investigations to be reviewed and escalated to law enforcement. By optimizing time spent on investigations, and organizing all the video assets associated with the case, loss prevention teams can get more done with limited manpower.

Self-Checkout Fraud

Interface’s managed services teams can quickly identify instances of customer theft at self-checkout counters by combining receipt data with video recordings. Identify and prevent false product code selections, skipped scans, barcode switching, and other discrepancies linked to self-checkout counters.

Go Beyond Loss Prevention with Enhanced Exception Reporting

With data integration with access control systems, backed by transaction logs and video recordings, Interface can uncover business insights that go beyond loss prevention.

Monitor Store Performance

Configure visual dashboards to quickly show how each store is performing compared to other stores in the region and to their prior month’s performance

Identify Training Opportunities

Review employee interactions with customers and identify opportunities for improving customer experience and increasing basket size.

Optimize Store Efficiency

Quickly assess how many people are working per hour and total profitable transactions and revenue generated daily, weekly and monthly.

Track Cash Movement

Track exactly how much currency is in the safe, when it was last counted, and how petty cash spend was executed with scanned receipts for purchases.
Play Video about Panda-express

Panda Express

“Panda Express is saving over $100K per year in false alarm fees and thousands of dollars per month per store in reduced shrink at the POS.”

Lyle Forcum,
Exec Director of Asset Protection at Panda Restaurant

Frequently Asked Questions

Do More with POS Exception Reports

Uncover valuable insights to reduce shrink and grow sales by integrating video with POS exception reporting.

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Video Management System