How Does Remote Audit Work?
Interface can offer remote audits as an add-on service to remote video monitoring or as a stand-alone service that uses available video feeds.
1. Define Scope
- Identify standard operating procedures (SOPs) and compliance requirements
- Define frequency and schedule for audit
- Review known compliance gaps
2. Run Pilot
- Provide orientation to Interface’s remote audit specialists
- Conduct joint audit reviews with customer teams
- Validate reports and scorecards
3. Audit and Scorecards
- Conduct remote audits for all locations
- Deliver daily reports and scorecards
- Identify and fix security camera limitations for better remote audit results
What Are Remote Audit 
Scorecards?
Scorecards?
Remote audit scorecards can give management teams an objective view of what’s working and what’s not with visual evidence.
Suitable for Consumer-Facing Multi-Location Enterprises
Remote audits are game-changers for multi-location consumer-facing chains where onsite audits are expensive, may not be effective at all times, and are not possible due to travel restrictions. In addition, remote audits can be completely customized to monitor domain-specific compliance and standard operating procedures (SOPs).
Retail
- Are all employees in uniform?
- Were shopping carts left unattended outside the dressing area?
- Do shelves appear to be stocked and aisles clear of clutter?
- If floors appear to be wet, are there signs or cones visible?
- How many sales associates were on the floor on a specific date and time?
Restaurant Franchise
- Do employees change gloves when there is a cross-contamination risk?
- Was there a chef at the grill/sandwich station throughout the service period?
- Are employees following no eating/drinking policies at all stations?
- Was the POS register drawer closed between transactions?
- Are the employees arming/disarming alarm panels daily?
Hospitals
- Do mothers in the maternity ward have tags?
- Are hospital staff wearing personal protection equipment when entering the lab or quarantined areas?
- Are there at least two patient service associates present in the workstation while assembling trays for patients?
- Were proper cash handling procedures followed at the office?
- Are emergency exits, alarm panels, and fire extinguishers free from obstructions?
Frequently Asked Questions
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