Is Your Alarm Keypad Beeping and Showing a Communication Error?
You may be affected by AT&T turning off their 3g network. For instructions on how to silence the beeping on the alarm keypad, please click here
To order the cellular radio communicator upgrade for a special price of $99 for residential and $199 for commercial, please complete the form below or call our Customer Service Team at 866-593-3480.
Play Video about 3g-upgrade
How to Upgrade
Step 1
Sign our Discounted Cellular Communicator Upgrade Agreement
Step 2
Make a one-time payment, per location, of $99 for residential and $199 for commercial
Step 3
A professional technician will be scheduled to come on-site to upgrade your system
Discounted Cellular Communicator Upgrade Agreement
Interface Security Systems will upgrade your existing alarm system’s cellular radio communicator unit with a new, important component required for your alarm system to continue communicating with Interface’s Security Operations Centers after the cellular network providers sunset support for 3G-based communicator units. This upgrade includes:
- 1 new LTE cell radio unit for alarm panel communication through the cell towers after cellular carriers such as AT&T, Verizon, or others discontinue their 3G cellular communications.
- Parts and labor to install the radio communicator unit.
The fee for this upgrade is a one-time, deeply discounted amount of $99 for residential and $199 for commercial for the entire installation.
After completing this upgrade agreement and the online payment, Interface will contact you to schedule a technician to visit your home or place of business to complete the installation work. Interface technician will test the new cellular radio unit to verify your alarm signals are successfully received at the Interface Security Operations Center (SOC).
The term for any services currently provided by Interface will extend for 24 months from the date of installation while your existing Interface agreement and any amendments or addendums remain in full force and effect.
