Comprehensive security, flexible network connectivity and insights to transform retail operations

The Interface suite of solutions spanning managed business security, managed network services, unified communications and business intelligence can help retail chains revamp operations faster to meet changing consumer behavior.

Comprehensive security, flexible network connectivity and insights to transform retail operations

The Interface suite of solutions spanning managed business security, managed network services, unified communications and business intelligence can help retail chains revamp operations faster to meet changing consumer behavior.

88%

Reduction in Guard Costs

28%

Reduction in IT OPEX

20%

Reduction in Shrink

88%

Reduction in Guard Costs

28%

Reduction in IT OPEX

20%

Reduction in Shrink

Explore Solutions for Retail Chains

The Interface suite of solutions for retail chains is designed to help tackle the dramatic shift in the way retail business models are changing due to rapid changes in consumer preferences. That’s not all, with Interface, retail chains can optimize their vendor ecosystem and get a flat-rate, single invoice for all communications and security services.

With the spike in home delivery, increasing demand for non discretionary goods, and the need to redeploy employees to serve customers outside the walls of the store, retail chains are realizing that legacy connectivity, communication and security solutions are acting as bottlenecks to this transformation.

With Interface, retail chains can expect to work with a team of retail domain experts who understand your business, IT and security transformation needs.

Our managed business security services offer retail chains a comprehensive suite of security solutions to safeguard employees and customers, and secure inventory and assets.

Interactive Remote Video Monitoring

Our interactive remote video monitoring solution is designed to give all your stores a 24X7 security coverage. In addition to video, our solution includes 2-ways audio connection between every one of your stores and our award-winning command and control centers. Our remote intervention specialists can see, listen and directly talk to your employees before triggering any action. 

  • Remote virtual tours to proactively secure your branches 
  • Unscheduled voice-downs to defuse potential security threats 
  • Virtual escorts for store opening, closing and cash runs
  • Video verified alarms to minimize false alarm penalties and give relevant information to law enforcement

Personal Protection Monitoring

The Interface Personal Protection Monitoring solution will give your employees in thinly staffed stores, those handling cash as well as lone workers in high-risk locations instant access to trained remote security professionals who have complete situation awareness to take immediate action to defuse the situation or call law enforcement.

  • Smart, wearable and discrete device
  • Single-push panic button
  • 2-Way audio bridge capability
  • Device can take evidentiary-grade photographs
  • Backed by a remote intervention specialists

Managed Access Control Systems

Our managed access control systems gives retail stores a centralized, cloud-based access control system for all your stores and secure valuable inventory. In addition, adding and revoking access credentials is a breeze to manage temporary workers as well as high employee turnover.

  • Convenient access to all access management features via phones tablets or browsers
  • Centrally enable or disable access to any location or based on rules
  • Initiate global or local facility lockdowns
  • Remote door open and close based on demand
  • Extensive reporting and audit features 

Intrusion Alarm Systems

Elevate the protection of your facilities, staff and customers to the next level by using our next generation of intrusion alarm systems fully monitored by Interface security experts in our Command & Control Centers. Our secure, efficient and cost-effective solutions can be customized to meet your compliance requirements.

  • Latest generation of commercially rated, UL- listed security systems
  • Seamlessly integrates with our optional enhanced services such as advanced video verification, interactive remote video monitoring and access control
  • Ability to utilize both IP-based and LTE wireless backup communications for redundant communication paths
  • Fully controllable using mobile devices or our web-based portal
  • Ala carte or bundled solution pricing options with flat-rate monthly invoice

Our managed network services offer retail chains the ability to rapidly roll out a next-generation network infrastructure that includes SD-WAN, Wireless WAN, optimal network connectivity and unified communications as a service designed to improve application performance, quickly open new locations, and enhance customer experience.

With a flat-rate, single invoice engagement model, Interface can reduce costs and declutter the complexity that retail chains have to deal with when working with multiple service providers with competing interests.

Managed SD-WAN

Our managed SD-WAN services give retail chains the security and flexibility they need to maximize employee productivity and serve customers efficiently inside and outside the store.

  • Leverage SD-WAN with low cost wired and wireless connectivity to maximize ROI
  • Seamless wireless failover for increased network availability and minimal failover delays
  • Flexible business policies to prioritize mission-critical applications such as POS
  • PCI compliant network designs with a focus on minimizing PCI scope
  • Self-healing and intelligent remote diagnostics designed to reduce store personnel interaction and support calls
  • Enhanced PCI Services including SAQ (Self-assessment questionnaire) tools, compliance training and comprehensive PCI scans

Managed Wireless WAN

Interface can rapidly roll out a secure 5G ready, 4G LTE wireless WAN network to bring together all your store locations or create robust failover for your existing broadband connections.

  • Carrier agnostic with multiple redundant wireless network backbones
  • Cloud-based management of network performance and security
  • Go live with new locations quickly
  • Built-in security with unified threat management
  • Unlimited bandwidth with flat-rate billing

Managed LAN Services

With our Store Network in a Box model, getting a new outlet online takes just under 15 minutes. Our pre-configured, compact network cabinets come with routers, firewalls, and communication switches and can be installed at your branch during non-business hours to minimize business disruptions.

  • 24X7 NOC supported by a large network of local engineering technicians
  • Cloud-based remote power cycles to minimize support requests
  • Pre-configured PCI-compliant network cabinets

The Interface full spectrum unified communications as a service  with fully-hosted or hybrid deployment models offer banking and financial services companies a range of employee communication and collaboration options that includes voice, video, text messages, and fax.

  • 99.99% uptime reliability
  • Transform your legacy PBX systems
  • Access all communication channels from any device
  • Support for remote extensions and home office workers
  • Enhanced UCaaS features including Automated Attendant, reduced digit site-to-site dialing, Find-me/Follow-me, and many more

Gain insights into your operations by combining data from video recordings, access control systems, emergency events, and network data. Get actionable input on opportunities to improve employee productivity, plug safety gaps, minimize shrink, improve cleanliness,  avoid compliance gaps, and deliver better customer experience.

POS Exception Reporting

Combine video recordings of transactions and access control data with POS transaction reports to identify suspicious transactions, employee training deficiencies and process improvement opportunities at your stores. Sift through millions of transactions to identify events that matter.

  • Minimize shrink
  • Identify opportunities for training and process improvements
  • Compare store performance in a territory
  • Identify the most profitable product mix
  • Track cash movement and revenues
  • Get insights needed for case management

Video Analytics

  • Identify staffing shortages
  • Get insights on customer service gaps
  • Enforce social distancing and mask policies
  • Monitor store cleaning routines
  • Use thermal cameras for temperature checks that’s linked to access

Leapfrog your competition with Interface

Talk to our experts to find out how Interface can take away the burden of managing your ongoing communication and security infrastructure so you can focus on your business

Business Security Services

Our managed business security services offer retail chains a comprehensive suite of security solutions to safeguard employees and customers, and secure inventory and assets.

Interactive Remote Video Monitoring

Our interactive remote video monitoring solution is designed to give all your stores a 24X7 security coverage. In addition to video, our solution includes 2-ways audio connection between every one of your stores and our award-winning command and control centers. Our remote intervention specialists can see, listen and directly talk to your employees before triggering any action. 

  • Remote virtual tours to proactively secure your branches 
  • Unscheduled voice-downs to defuse potential security threats 
  • Virtual escorts for store opening, closing and cash runs
  • Video verified alarms to minimize false alarm penalties and give relevant information to law enforcement

Personal Protection Monitoring

The Interface Personal Protection Monitoring solution will give your employees in thinly staffed stores, those handling cash as well as lone workers in high-risk locations instant access to trained remote security professionals who have complete situation awareness to take immediate action to defuse the situation or call law enforcement.

  • Smart, wearable and discrete device
  • Single-push panic button
  • 2-Way audio bridge capability
  • Device can take evidentiary-grade photographs
  • Backed by a remote intervention specialists

Managed Access Control Systems

Our managed access control system gives retail stores a centralized, cloud-based access control system for all your stores and secure valuable inventory. In addition, adding and revoking access credentials is a breeze to manage temporary workers as well as high employee turnover.

  • Convenient access to all access management features via phones tablets or browsers
  • Centrally enable or disable access to any location or based on rules
  • Initiate global or local facility lockdowns
  • Remote door open and close based on demand
  • Extensive reporting and audit features 

Intrusion Alarm Systems

Elevate the protection of your facilities, staff and customers to the next level by using our next generation of intrusion alarm systems fully monitored by Interface security experts in our Command & Control Centers. Our secure, efficient and cost-effective solutions can be customized to meet your compliance requirements.

  • Latest generation of commercially rated, UL- Listed security systems
  • Seamlessly integrates with our optional enhanced services such as advanced video verification, interactive remote video monitoring and access control
  • Ability to utilize both IP-based and LTE wireless backup communications for redundant communication paths
  • Fully controllable using mobile devices or our web-based portal
  • Ala carte or bundled solution pricing options with flat-rate monthly invoice

Managed Network Services

Our managed network services offer retail chains the ability to rapidly roll out a network backbone that includes LAN networks, WAN connectivity via broadband and wireless, unified communication systems designed to offer the flexibility they need to quickly deploy their employees anywhere, open new locations, and serve the needs of customers.
With a flat-rate, single invoice engagement model, Interface can reduce costs and declutter the complexity that retail chains have to deal with when working with multiple service providers with competing interests.

 

Managed SD-WAN

Our managed SD-WAN services give retail chains the security and flexibility they need to maximize employee productivity and serve customers efficiently inside and outside the store.

  • Leverage SD-WAN with low cost wired and wireless connectivity to maximize ROI
  • Seamless wireless failover for increased network availability and minimal failover delays
  • Flexible business policies to prioritize mission-critical applications such as POS
  • PCI compliant network designs with a focus on minimizing PCI scope
  • Self-healing and intelligent remote diagnostics designed to reduce store personnel interaction and support calls
  • Enhanced PCI Services including SAQ (Self-assessment questionnaire) tools, compliance training and comprehensive PCI scans

Managed Wireless WAN

Interface can rapidly roll out a secure 5G ready, 4G LTE wireless WAN network to bring together all your store locations or create robust failover for your existing broadband connections. 

  • Carrier agnostic with multiple redundant wireless network backbones
  • Cloud-based management of network performance and security
  • Go live with a new location in under an hour
  • Built-in security with unified threat management
  • Unlimited bandwidth with flat-rate billing

Managed LAN Services

With our Store Network in a Box model, getting a new outlet online takes just under 15 minutes. Our pre-configured, compact network cabinets come with routers, firewalls, and communication switches and can be installed at your branch during non-business hours to minimize business disruptions.

  • 24X7 NOC supported by a large network of local engineering technicians
  • Cloud-based remote power cycles to minimize support requests
  • PCI compliant network cabinets

Unified Communications as a Service

The Interface full spectrum unified communications as a service  with fully-hosted or hybrid deployment models offer retailers a range of employee communication and collaboration options that includes voice, video, text messages, and fax.

  • 99.99% uptime reliability
  • Leverage legacy PBX systems
  • Access all communication channels from any device
  • Support for remote extensions and home office workers
  • Enhanced UCaaS features including Automated Attendant, reduced digit site-to-site dialing, Find-me/Follow-me, and many more

Business Intelligence

Gain insights into your operations by combining data from video recordings, access control systems, emergency events, and network data. Get actionable input on opportunities to improve employee productivity, plug safety gaps, minimize shrink, improve cleanliness, avoid compliance gaps, and deliver better customer experience.

 

POS Exception Reporting

Combine video recordings of transactions and access control data with POS transaction reports to identify suspicious transactions, employee training deficiencies and process improvement opportunities at your stores. Sift through millions of transactions to identify events that matter.

  • Minimize shrink
  • Identify opportunities for training and process improvements
  • Compare store performance in a territory
  • Identify the most profitable product mix
  • Track cash movement and revenues
  • Get insights needed for case management

Video Analytics

  • Identify staffing shortages
  • Get insights on customer service gaps
  • Enforce social distancing and mask policies
  • Monitor store cleaning routines
  • Use thermal cameras for temperature checks that’s linked to access

Leapfrog your competition with Interface

Talk to our experts to find out how Interface can take away the burden of managing your ongoing communication and security infrastructure so you can focus on your business

Interface Insights