Get the convenience of unifying all employee and customer communications via text messages with any of your published business phone numbers.
Our solution offers employees the ability to work together as teams and have a single view of all customer text messages on multiple devices spanning desktops, mobile phones and tablets. All text messages are stored in the cloud and available for all team members to view and act on.
- Support curbside delivery, product availability, order status for retail and restaurant chains
- Support check-in and a host of guest service requests in the hospitality business
- Receive queries from customers, employees and partners at scale
- Access message threads from any device at any point in time
- Offer customer support at local branches and locations
- Ability for designated employees to login using single sign-on credentials and turn alerts on or off
- Always on cloud-based messaging service with secure network infrastructure