Integrated UCaaS solutions with VoIP and Business Text Messaging for seamless collaboration

The Interface UCaaS (Unified Communications as a Service) solution is an integrated suite of VoIP (Voice over Internet Protocol) and messaging solutions that include hosted and hybrid business VoIP, SIP trunking services (Session Initiation Protocol) for corporate locations with PBX installations, and business text messaging services for employee and customer communications.

Integrated UCaaS solutions with VoIP and Business Text Messaging for seamless collaboration

The Interface UCaaS (Unified Communications as a Service) solution is an integrated suite of VoIP (Voice over Internet Protocol) and messaging solutions that include hosted and hybrid business VoIP, SIP trunking services (Session Initiation Protocol) for corporate locations with PBX installations, and business text messaging services for employee and customer communications.

Cloud-based and Hybrid Business VoIP Solutions

Interface Business VoIP solutions offer customers the option to rapidly deploy a completely cloud-based VoIP solution or implement a hybrid VoIP solution that combines next-generation IP PBX hardware that can be integrated to legacy communication devices and deliver cloud-based features.

  • Optimized to scale to any number of locations
  • HD voice call clarity, voicemail, auto-attendant, music on hold (MOH)
  • Cloud-based call recording, call transfer, call park, find-me / follow-me call forwarding
  • Inbound call queuing, time-based call routing, unlimited conference calling
  • Private network backbone optimized for security and reliability
  • Designed for optimal disaster recovery
  • Integration with Analog Telephone Adapters (ATA)
  • Browser-based administration and management of users and devices

SIP Trunking Services

Maximize the ROI on the investments made on traditional telephony infrastructure such as POTS based PBX, SIP enabled PBX and ISDN PRI/T1 while taking advantage of the power of cloud-based voice solutions with our SIP Trunking services.

  • Retain all your existing phone numbers and expand seamlessly
  • Reduced-digit dialing across PBX and Business Voice locations
  • Connect seamlessly with work from home employees
  • Rapidly extend full-fledged voice connectivity to every new location
  • Unified maintenance and management of your combined SIP PBX and Business Voice lines to minimize costs
  • Clear migration path from your legacy telephone infrastructure to 100% UCaaS connectivity
  • High reliability with a 99.999% uptime guarantee

Business Text Messaging

Get the convenience of unifying all employee and customer communications via text messages with any of your published business phone numbers.

Our solution offers employees the ability to work together as teams and have a single view of all customer text messages on multiple devices spanning desktops, mobile phones and tablets. All text messages are stored in the cloud and available for all team members to view and act on.

  • Support curbside delivery, product availability, order status for retail and restaurant chains
  • Support check-in and a host of guest service requests in the hospitality business
  • Receive queries from customers, employees and partners at scale
  • Access message threads from any device at any point in time
  • Offer customer support at local branches and locations
  • Ability for designated employees to login using single sign-on credentials and turn alerts on or off
  • Always on cloud-based messaging service with secure network infrastructure

Get the Interface Business UCaaS Advantage

When you choose Interface for UCaaS, Interface can consolidate all your communication needs spanning SD-WAN, Wireless WAN and LAN with a single, monthly, flat-rate billing model.

Additional Resources