Comprehensive Lone Worker Safety Monitoring Solution
Empower lone workers to handle risky situations confidently with our interactive remote video monitoring solution, featuring video surveillance and 2-way audio communication with trained specialists.
Lone Worker Safety Is Critical for Consumer-Facing Businesses
Lone Worker Risks Businesses Should Address
As businesses change their operating model to serve customers anywhere and anytime, lone workers are facing greater risks at work.
- Curbside delivery is now an accepted norm in the retail industry. Even jewelry chains are offering curbside pickups for high-value items.
- Banks and financial services companies with retail presence often run branches with a lone employee or with limited staff with extended work hours.
- Hospitality brands rely on lone workers for the upkeep and maintenance of large properties which sometimes have very low occupancy rates.
- Luxury good retailers have a unique risk profile. Valuable products and sometimes dangerous store locations make employees particularly vulnerable.
How Our Lone Worker Safety Monitoring Solution Works
The Interface lone worker safety monitoring solution has two critical components:
1.
Comprehensive Camera Coverage and Audio Zones Inside and Outside the Business
2.
Remote Monitoring Service That Is Activated When the Lone Worker Needs Help
Multi-Zone Monitoring for Lone Workers
- Can hear and speak to remote intervention specialists
- Activate discreetly placed panic buttons to request monitoring
- On-demand monitoring when opening and closing
- Respond to periodic and random welfare checks via voice-down
The Interface Interactive Security Operations Centers for Security Monitoring
- Two-way voice bridge with lone employee in distress
- Complete situational awareness
- Trained intervention specialists
Frequently Asked Questions
A lone worker is someone who is working at the place of employment when no one is around and assistance is not readily available.
The lone worker may also be in a risky location such as outside the store or office or working from a location that has a high incidence of crime.
- Physical risks: Lone workers may be at risk of physical harm from accidents or attacks. They may be working in hazardous environments, such as construction sites or factories, where they could be injured by equipment or machinery. They may also be more vulnerable to assault or theft in isolated areas such as in a large retail store during the night shift.
- Health risks: Lone workers may be at risk of health issues, such as dehydration, fatigue, or stress. Without close supervision, they may not take adequate breaks, eat properly, or get enough sleep.
- Psychological risks: Lone workers may experience social isolation, which can lead to feelings of loneliness, anxiety, or depression. They may also be more vulnerable to bullying or harassment, as there is no one around to intervene.
- Technical risks: Lone workers may be using equipment or machinery that requires specialized training or expertise. If they are not properly trained or equipped, they may be at risk of accidents or injury.
A lone worker safety policy allows a business to clearly identify and communicate the risks associated with lone workers. The policy defines the responsibilities of employees in risky situations and the required actions needed to mitigate the risks.
The key components of a lone worker policy include:
- Purpose
- Lone worker risks
- Action plan to mitigate risks
- Implementation
– Roles and Responsibilities
- Details of applicable regulations
- Incident management procedures
- Emergency communication plan
The Interface lone worker monitoring solution can be activated by the lone worker by using the security phone or activating any of the available panic buttons installed onsite. In addition, customers can choose to define monitoring guidelines for the solution to meet all privacy requirements.
Give Your Lone Workers the Safety They Deserve
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