Managed Services for Hospitality Chains to Boost Profitability
The Interface suite of solutions spanning managed business security, business intelligence and purpose-built network & voice services can help hotels and resorts streamline physical security and connectivity across all properties to offer a superior guest experience and minimize costs.
Trusted by leading hospitality brands
Explore Solutions for Hospitality Chains
Hospitality chains are facing serious shortage of workers, skyrocketing cost of operations, and demanding customer expectations. Interface helps hospitality brands tackle these challenges by delivering turnkey physical security, business intelligence and network solutions and reducing costs with a single, monthly, flat-rate invoice.
Business Security
Safeguard employees and guests inside the hotel property and in the perimeter such as parking lots and garages.
Virtual Guard Services
- Video verified alarms to minimize false alarm penalties
- Remote virtual tours to proactively secure your properties
- Automated voice-downs to defuse potential security threats
- Virtual escorts for your employees as they move around the property
Managed Access Control Systems
- Convenient access to all access management features via phones tablets or browsers
- Centrally enable or disable access to any location based on rules Initiate global or local facility lockdowns
- Remote door open and close based on demand Extensive reporting and audit features
Intrusion Alarm Systems
- Latest generation of commercially rated, UL- Listed alarm systems
- Seamlessly integrates with our enhanced services such as advanced video verification
- Ability to utilize both IP-based and LTE wireless communications for redundant communication paths
- Easily arm and disarm locations using mobile devices or our web-based portal
Personal Protection Monitoring
- Smart, wearable and discrete personal safety device for employees
- Single-push panic button 2-Way audio bridge capability
- Ability to take evidentiary-grade photographs
- Backed by remote intervention specialists
Business Intelligence
Gain insights into your operations by combining data from video recordings, intrusion alarms, access control systems, and transaction data. Get actionable input on opportunities to improve employee productivity, plug safety gaps, improve cleanliness, and deliver better guest experience.
POS Exception Reporting
- Minimize fraudulent transactions
- Identify opportunities for training and process improvements
- Compare location performance
- Track cash movement and revenues
- Get insights needed for case management
Cloud Video Management
- Search for video recordings across locations through an easy portal
- Securely share video clips with law enforcement – all via the cloud
- Monitor status of cameras, network video recorders & storage usage
- Maintain critical data flow in low bandwidth environments with low-resolution video sub-streams and video transmission blackout periods
Video Analytics
- Optimize guest check-in experience
- Evaluate how guests use amenities
- Identify staffing shortages at peak times
- Get insights on customer service gaps
- Monitor housekeeping and cleaning routines
Purpose-Built Managed Network & Voice
Rapidly roll out a next-generation network and voice infrastructure that includes managed connectivity, SD-WAN, managed firewall, managed WiFi and switches and business VoIP. Open new locations quickly, and offer seamless guest services.
Managed Connectivity
- High speed, business-grade internet services all locations
- Wireless WAN as primary or back up connection
- Fully-managed procurement, data management and consolidated billing
- 24X7 NOC supported by a large network of local engineering technicians
- Self-healing and remote diagnostics designed to reduce dependence on hotel staff to perform technical tasks
Managed Firewall
- Fully managed branch firewall solution to secure the LAN
- Includes unified threat protection – malware scans, intrusion prevention, web content filtering
- Centrally managed and maintained by Interface
Managed SD-WAN
- Flexible and diverse connectivity options to meet advanced bandwidth needs
- Advanced traffic segmentation for resiliency and security for guest Wi-Fi, ATMs, and custom applications such as guest management systems
- Flexibility to prioritize critical applications such as payment systems and video monitoring over the best available connection
Business VoIP
- Leverage legacy PBX systems
- Support for remote extensions and home office workers
- Automated Attendant, reduced digit site-to-site dialing, Find-me/Follow-me, and more
Latest Updates and Insights
Hotels & Resorts Can Now Get Affordable Remote Video Monitoring Solution
Interface’s Virtual Security Guard is now available to enhance security for hotels and resorts at a disruptive price point.
How Hospitality Can Address Heightened Security in a Pandemic
Sean Foley, Vice President, Interface Security Systems outlines some of the solutions hospitality chains can bank on to handle new and emerging security challenges.
4 Practical Considerations for SD-WAN Design – EBook
Get in-depth insights from our networking expert to help you understand the practical design considerations for your SD-WAN implementation.
