Business security, managed network and business intelligence to drive profitability for hospitality chains

The Interface suite of solutions spanning managed business security, managed network services, unified communications and business intelligence can help hotels and resorts streamline network, security and communications across all their properties to offer a superior guest experience.

Business security, managed network and business intelligence to drive profitability for hospitality chains

The Interface suite of solutions spanning managed business security, managed network services, unified communications and business intelligence can help hotels and resorts streamline network, security and communications across all their properties to offer a superior guest experience.

Explore Solutions for Hospitality Chains

Hospitality chains are facing serious challenges that include a combination of low occupancy rates due to the economic downturn and pandemic-related travel restrictions, increased demand for following strict cleanliness and hygiene protocols and safety concerns for lone workers and guests.

The Interface suite of solutions for hospitality chains is designed to help tackle these challenges by unifying security, network, and communications and reducing costs with a single, monthly, flat-rate invoice.

Our managed business security services offer hospitality chains a comprehensive suite of security solutions to safeguard employees and guests inside the hotel property and in the perimeter such as parking lots and garages.

Interactive Remote Video Monitoring

Our interactive remote video monitoring solution is designed to give all your properties a 24/7/365 security coverage. In addition to video, our solution includes 2-ways audio connection between your properties and our award-winning command and control centers. Our remote intervention specialists can see, listen and directly talk to your employees before triggering any action. 

  • Remote virtual tours to proactively secure your properties
  • Automated voice-downs to defuse potential security threats
  • Virtual escorts for your employees as they move about the property
  • Video verified alarms to minimize false alarm penalties

Personal Protection Monitoring

The Interface Personal Protection Monitoring solution will give your hotel employees and housekeeping personnel instant access to trained remote security professionals who have complete situation awareness to take immediate action to defuse the situation or call law enforcement.

  • Smart, wearable and discrete device
  • Single-push panic button
  • 2-Way audio bridge capability
  • Device can take evidentiary-grade photographs
  • Backed by a remote intervention specialists

Managed Access Control Systems

Our managed access control system gives hotel chains a centralized, cloud-based access control system for all your properties to give easy and safe access to employees and guests at all external doors. 

  • Convenient access to all access management features via phones tablets or browsers
  • Centrally enable or disable access to any location or based on rules
  • Initiate global or local facility lockdowns
  • Remote door open and close based on demand
  • Extensive reporting and audit features 

Our managed network services offer hospitality chains the ability to rapidly roll out a next-generation network infrastructure that includes SD-WAN, Wireless WAN, network, unified communications as a service designed to offer the flexibility they need to quickly open new locations, and serve the needs of guests by offering guest Wi-Fi and business communications services.

With a flat-rate, single invoice engagement model, Interface can reduce costs and declutter the complexity that hotel chains have to deal with when working with multiple service providers with competing interests.

Managed SD-WAN

Our managed SD-WAN services enable hotel chains to optimize connectivity costs, ramp-up network security and offer enhanced guest services.

  • Flexible and diverse connectivity options to meet advanced bandwidth needs
  • Advanced traffic segmentation for resiliency and security for guest Wi-Fi, ATMs, and custom applications such as guest management systems
  • Flexibility to prioritize critical applications such as payment systems, video monitoring and CCTV over the best available connection
  • Self-healing and remote diagnostics designed to reduce dependence on hotel staff to perform technical tasks

Managed Wireless WAN

Interface can rapidly roll out a secure 5G ready, 4G LTE wireless WAN network to connect all your properties or create robust failover for your existing broadband connections.

  • Carrier agnostic with multiple redundant wireless network backbones
  • Cloud-based management of network performance and security
  • Go live with new locations quickly
  • Built-in security with unified threat management
  • Unlimited bandwidth with flat-rate billing

Managed LAN Services

With our Network in a Box model, getting a new property online takes just under 15 minutes. Our pre-configured, compact network cabinets come with routers, firewalls, and communication switches and can be installed at your property to quickly replace your legacy network infrastructure.

  • 24X7 NOC supported by a large network of local engineering technicians
  • Cloud-based remote power cycles to minimize support requests
  • PCI compliant network cabinets

Unified Communications as a Service

The Interface full spectrum unified communications as a service  with fully-hosted or hybrid deployment models offer hotel chains a range of communication and collaboration options that includes voice, video, text messages, and fax. Both employees and hotel guests can remain connected with a centrally managed communication system.

  • 99.99% uptime reliability
  • Leverage legacy PBX systems
  • Access all communication channels from any device
  • Support for remote extensions and home office workers
  • Enhanced UCaaS features including Automated Attendant, reduced digit site-to-site dialing, Find-me/Follow-me, and many more

Gain insights into your operations by combining data from video recordings, access control systems, emergency events, and network data. Get actionable input on opportunities to improve employee productivity, plug safety gaps, improve cleanliness, avoid compliance gaps, and deliver better guest experience.

POS Exception Reporting

Combine video recordings of transactions and access control data with POS transaction reports to identify suspicious transactions, employee training deficiencies and process improvement opportunities at your stores. Sift through millions of transactions to identify events that matter.

  • Minimize shrink
  • Identify opportunities for training and process improvements
  • Compare store performance in a territory
  • Identify the most profitable product mix
  • Track cash movement and revenues
  • Get insights needed for case management

Video Analytics

  • Identify staffing shortages
  • Get insights on customer service gaps
  • Enforce social distancing and mask policies
  • Monitor housekeeping routines
  • Use thermal cameras for temperature checks that’s linked to access

Leapfrog your competition with Interface

Talk to our experts to find out how Interface can take away the burden of managing your ongoing communication and security infrastructure so you can focus on your business

Managed Business Security

Our managed business security services offer hospitality chains a comprehensive suite of security solutions to safeguard employees and guests inside the hotel property and in the perimeter such as parking lots and garages.

Interactive Remote Video Monitoring

Our interactive remote video monitoring solution is designed to give all your properties a 24X7 security coverage. In addition to video, our solution includes 2-ways audio connection between your properties and our award-winning command and control centers. Our remote intervention specialists can see, listen and directly talk to your employees before triggering any action. 

  • Remote virtual tours to proactively secure your properties
  • Unscheduled voice-downs to defuse potential security threats 
  • Virtual escorts for your employees as they move about the property
  • Video verified alarms to minimize false alarm penalties and give relevant information to law enforcement

Personal Protection Monitoring

The Interface Personal Protection Monitoring solution will give your hotel employees and housekeeping personnel instant access to trained remote security professionals who have complete situation awareness to take immediate action to defuse the situation or call law enforcement.

  • Smart, wearable and discrete device
  • Single-push panic button
  • 2-Way audio bridge capability
  • Device can take evidentiary-grade photographs
  • Backed by a remote intervention specialists

Managed Access Control Systems

Our managed access control system gives hotel chains a centralized, cloud-based access control system for all your properties to give easy and safe access to employees and guests at all external doors. 

  • Convenient access to all access management features via phones tablets or browsers
  • Centrally enable or disable access to any location or based on rules
  • Initiate global or local facility lockdowns
  • Remote door open and close based on demand
  • Extensive reporting and audit features 

Managed Network Services

Our managed network services offer hospitality chains the ability to rapidly roll out a network backbone that includes LAN networks, WAN connectivity via broadband and wireless, unified communication systems designed to offer the flexibility they need to quickly deploy their employees anywhere, open new locations, and serve the needs of guests by offering guest wifi and business communication services. With a flat-rate, single invoice engagement model, Interface can reduce costs and declutter the complexity that hotel chains have to deal with when working with multiple service providers with competing interests.

 

Managed SD-WAN

Our managed SD-WAN services enable hotel chains to optimize connectivity costs, ramp-up network security and offer enhanced guest services.

  • Flexible and diverse connectivity options to meet advanced bandwidth needs
  • Advanced traffic segmentation for resiliency and security for guest Wi-Fi, ATMs, and custom applications such as guest management systems
  • Flexibility to prioritize critical applications such as payment systems, video monitoring and CCTV over the best available connection
  • Self-healing and remote diagnostics designed to reduce dependence on hotel staff to perform technical tasks

Managed Wireless WAN

Interface can rapidly roll out a secure 5G ready, 4G LTE wireless WAN network to connect all your properties or create robust failover for your existing broadband connections. 

  • Carrier agnostic with multiple redundant wireless network backbones
  • Cloud-based management of network performance and security
  • Go live with a new location in under an hour
  • Built-in security with unified threat management
  • Unlimited bandwidth with flat-rate billing

Managed LAN Services

With our Network in a Box model, getting a new property online takes just under 15 minutes. Our pre-configured, compact network cabinets come with routers, firewalls, and communication switches and can be installed at your property to quickly replace your legacy network infrastructure.

  • 24X7 NOC supported by a large network of local engineering technicians
  • Cloud-based remote power cycles to minimize support requests
  • PCI compliant network cabinets

Unified Communications as a Service

The Interface full spectrum unified communications as a service  with fully-hosted or hybrid deployment models offer hotel chains a range of communication and collaboration options that includes voice, video, text messages, and fax. Both employees and hotel guests can remain connected with a centrally managed communication system.

  • 99.99% uptime reliability
  • Leverage legacy PBX systems
  • Access all communication channels from any device
  • Support for remote extensions and home office workers
  • Enhanced UCaaS features including Automated Attendant, reduced digit site-to-site dialing, Find-me/Follow-me, and many more

Business Intelligence

Gain insights into your operations by combining data from video recordings, access control systems, emergency events, and network data. Get actionable input on opportunities to improve employee productivity, plug safety gaps, improve cleanliness, avoid compliance gaps, and deliver better guest experience.

POS Exception Reporting

Combine video recordings of transactions and access control data with POS transaction reports to identify suspicious transactions, employee training deficiencies and process improvement opportunities at your stores. Sift through millions of transactions to identify events that matter.

  • Minimize shrink
  • Identify opportunities for training and process improvements
  • Compare store performance in a territory
  • Identify the most profitable product mix
  • Track cash movement and revenues
  • Get insights needed for case management

Video Analytics

  • Identify staffing shortages
  • Get insights on customer service gaps
  • Enforce social distancing and mask policies
  • Monitor housekeeping routines
  • Use thermal cameras for temperature checks that’s linked to access

Leapfrog your competition with Interface

Talk to our experts to find out how Interface can take away the burden of managing your ongoing communication and security infrastructure so you can focus on your business

Interface Insights