Agile, Scalable and Secure Retail Technology – Delivered
The Interface suite of managed services spanning business security and business intelligence with purpose-built network and voice solutions can help retail chains accelerate digital transformation, enhance safety and gain actionable insights to keep pace with rapidly changing consumer preferences.
Trusted by leading retail brands
How Interface Can Accelerate Retail Transformation
Business Security
Expanding drive-thrus and curbside services, heightened expectations about safety, and the need to offer employees a secure work environment are critical challenges restaurants must address. Interface can help.
Deploy Modern Security Solutions
- Interface can build comprehensive security solutions that eliminate inconsistencies through standardization
- Our physical security solutions leverage hardware and software stacks that can be seamlessly upgraded to accommodate new technologies
Upgrade to the Latest Alarm & Access Control Systems
- Interface can roll out cloud-based alarm and access control systems that are designed to simplify operations
- Our alarm and access control solutions are designed to minimize false alarms, easily secure assets and people, and enable employee safety.
Learn more about Managed
Intrusion Alarm and Managed Access Control and Fire Alarm System
Graduate to Interactive Remote Monitoring
- Interface’s remote virtual guards can see, hear and speak directly to employees using a combination of audio and video technologies
- Our remote teams can deploy a variety of calibrated interventions to cover a wide range of security issues in a restaurant
Learn about Virtual Guards and Video-Verified Alarm
Streamline Business Security Operations
- Interface enables restaurant chains to simplify operations, and enforce standard business security policies across all locations
- Interface offers restaurants a predictable operating and set-up cost for new locations
Eliminate Solution Silos
- Interface can integrate security camera video streams with AI and POS to uncover critical insights needed to improve operations
- Data integration can help restaurant chains elevate customer experience, improve employee productivity, reduce internal theft and fix compliance gaps
Learn more about Video Analytics and POS Exception Reporting
Leverage the Latest Camera Technologies
- Interface can upgrade legacy cameras with add-on capabilities to maximize ROI on investments already made
- We can install new cameras that offer greater deployment flexibility and advanced AI and endpoint processing capabilities
Business Intelligence
Business Intelligence
Restaurants need insights on effectiveness of drive-thrus, dine-in customer preferences, speed of service, and complete visibility on cleanliness and safety compliance. Interface’s business intelligence solutions can unlock critical customer and operational insights so restaurants can take proactive actions to leapfrog the competition.
Elevate Customer Experience
- Interface’s video analytics solution can uncover critical business insights by leveraging security cameras and AI
- Our video analytics solution can accurately measure customer service wait time at the drive-thru and at the counters, spot compliance gaps, and accelerate investigations
Clamp Down on Internal Theft and Revenue Leakages
- Interface’s POS exception reporting solution can combine transaction logs from POS with security cameras to minimize internal theft
- The solution can also be leveraged by loss prevention teams for cashier training, tracking cash movement, and identifying top-performing locations
Accelerate Investigations
- Interface’s cloud-based video management system can help loss prevention teams identify security events based on objects, descriptions of people, and other tags
- Video clips can be securely shared with internal teams and law enforcement for faster investigations
Improve Compliance
- Interface’s remote audits can uncover compliance validations across hundreds of locations using security cameras already installed at restaurants
- Audit teams operating from our iSOCs can monitor locations for compliance with security practices, food safety or hygiene, and implementation of customer service standards
Purpose-Built Managed Network & Voice
Purpose-Built Managed Network & Voice
Restaurants need the network capacity to roll out technology solutions that deliver greater safety and convenience to customers and offer employees seamless access to critical data at all times. Interface has the ability to not only address current network challenges but also innovate to deliver a future-proof solution that scales.
Ensure High Network Availability
- Interface has relationships with key bandwidth providers across North America to ensure seamless bandwidth availability anywhere your business takes you
- Interface offers turnkey connectivity solutions that use a combination of wired and wireless WAN connectivity solutions to guarantee 99.99% uptime
Easily Handle Network Workloads
- Interface can roll out managed SD-WAN to optimize connectivity while guaranteeing availability and performance
- Our SD-WAN services minimize network management complexity and offer restaurant chains the agility they need to support new applications
Plug Network Security loopholes
- Interface’s managed firewall offers restaurant chains secure cloud, WAN, and LAN
- Our next-generation firewall solution enables restaurants to implement consistent security policies across all locations
Simplify WiFi and Switch Management
- Interface can roll out a secure WiFi solution that offers separate connectivity solutions for employees and customers at all locations
- Interface can take complete responsibility for the design, installation, and maintenance of WiFi access points and switches
Stay PCI Compliant
- Interface offers a suite of online tools that give restaurants step-by-step online guidance to remain PCI-compliant at all locations
- Interface also offers training programs for employees handling customer transactions along with data breach coverage
Upgrade Outdated Phone Lines
- Interface’s business voice solutions can give restaurants the flexibility to handle phone orders at scale and serve customers better
- Our VoIP solution enables restaurants to rapidly deploy phone connectivity at new locations and gives employees the flexibility to remain connected from anywhere
Interface Delivers Tangible Benefits to Loss Prevention, IT, Marketing, and Merchandising Teams
reduction in false alarm costs
reduction in guard cost
reduction in shrink
network uptime
Meet Our Experts
Bud Homeyer leads all operations functions, including customer support, service delivery, supply chain, and field operations at Interface. Bud previously served as Interface’s Executive Vice President of Enterprise Solutions and has a proven track record of solving complex enterprise-wide challenges to drive growth, productivity, and profitability. Prior to Interface, Homeyer held several senior leadership positions at large brands like Michaels, Brinker, and Bank of America.
Steve Womer has experience designing and deploying WAN/LAN infrastructure for distributed enterprise clients since 2008 and has served in various engineering, sales engineering, and operational roles for industry leading managed services providers. Steve is passionate about simplifying the complex and exceeding customer expectations.
Latest Updates and Insights
2024 State of Remote Video Monitoring in Retail Chains
Drawing on comprehensive data from over 2 million remote monitoring requests and more than 69,000 high-priority retail security events across 4,156 U.S. retail locations, this report uncovers the critical insights you need to stay ahead in retail security.
