Video-Verified Alarm Systems
To reduce the frequent incidence of false alarms, Interface implemented a video-verified alarm solution that includes verification of every alarm event by trained intervention specialists.
Video-verification of alarms significantly reduces wasted effort by restaurant managers to physically check the location during non-business hours and eliminates the false alarm penalties levied by the local city and law enforcement.
The alarm solution implemented by Interface included a cloud-based virtual keypad that offers a convenient way for the asset protection team at MOD Pizza to remotely arm/disarm alarm sensors, manage system users, credentials, schedules, profiles, and holiday dates.
“We have seen upwards of 95% reduction in false alarms since we implemented Interface’s video-verified alarm solution. Our field teams love the option to configure our alarm system via any connected device as it frees up their time to do other things,” says Swanson.
Cloud-Based Video Management
To effectively process camera footage and securely share video clips for investigations, Interface implemented a cloud-based video management system (VMS). The VMS has been a game-changer for MOD Pizza as it has eliminated cumbersome manual video management tasks and made camera hardware maintenance easier with automated health monitoring.
The asset protection team can search across hundreds of restaurant locations, share password-protected video clips with external parties or law enforcement, and use video clips for internal training purposes.
“Previously, we had no way of immediately knowing when cameras were down and this was a serious security risk. With Interface’s VMS solution, we get real-time alerts when
the system detects a hardware issue and Interface usually resolves the problem within
24 hours. It completely takes away the effort needed to troubleshoot camera issues,”
Pushing the Boundaries with Interface
By choosing to work with Interface, MOD Pizza has made significant gains:
- Ramped-up security and reduced workload on MOD Pizza employees for routine security operations
- Nearly eliminated false alarms and the associated costs
- Implemented an extensible camera and alarm solution that support advanced security and analytics solutions
- Saved over 15% of monthly subscription costs by combining alarm and VMS services.
With an advanced security solution already in place across over 420 MOD Pizza restaurants, Interface is already piloting a next-generation video analytics solution to optimize restaurant layout, improve customer experience, and uncover real-time intelligence to streamline restaurant operations.