What We Do
Our skilled Field Technicians work directly with customers to resolve issues and ensure complete satisfaction. They are supported by the Service Dispatch team, who coordinates service calls and manages technician schedules, along with the Centralized Scheduling team, ensuring seamless, timely installations.
What Our Team Does
Our Field Technicians are the face of our company in the field, providing installation and repair services for a range of systems, including security alarms, fire alarms, video surveillance, access control, and network solutions. They work hands-on with customers to solve service issues efficiently, ensuring the highest level of customer satisfaction. Our technicians also train end-users on system operations and support customers in understanding and using the technology they depend on every day.
The Service Dispatch team is responsible for coordinating and dispatching service calls for our customers. They ensure that our field technicians are deployed effectively, manage technician schedules, and serve as the critical link between the customer, the field team, and internal departments. Their role is vital in maintaining our service excellence and supporting both our customers and technicians with smooth operational management.
Our Centralized Scheduling team plays a crucial role in ensuring our installations are planned and executed flawlessly. They coordinate with our business partners and field technicians to allocate resources, manage schedules, and handle logistics. This team ensures that all installations are completed on time, meeting both customers expectations and company standards for quality and efficiency.
Why Join Us?
Career Growth Opportunities
We offer extensive career growth opportunities, with training and development programs designed to help you build your skills and advance within the company.
Team-Oriented Environment
Join a collaborative team where every member is valued. Whether you’re in the field or managing schedules, you’ll be part of a dynamic, supportive environment focused on mutual success.
Impactful Work
Be a part of a team that directly impacts the safety and security of our clients. Your work ensures installations are completed efficiently, helping us provide the highest level of service to our customers.
Innovation and Excellence
Interface is committed to innovation and excellence. We lead the way with new ideas and cutting-edge technologies, ensuring our clients receive the best service and security solutions available.
Problem-Solving Challenges
Field Operations presents new challenges daily, requiring quick thinking and adaptability. If you thrive on solving problems and enjoy a dynamic work environment, this is the role for you.
Field Tech Apprenticeship Program
Hate to sit behind a desk?
Enjoy fixing things, taking them apart to how they work, and being hands-on?
Love working in different locations with different customers?
Ready for a career with a dedicated 12-month training program, ongoing training and career advancement?
